Today, we will be introducing our Senior Sage X3 Consultant. Please see below our interview with Mark Warriker.
Q1. When did you join Acuity?
'I joined Acuity in February 2010 after moving from South Africa. We had started using X3 in South Africa before the United Kingdom did, so already had a good knowledge of the product when it was launched here.'
Q2. What is your role & key responsibilities?
'My role is one of the senior X3 consultants responsible for scoping, implementing, training and supporting Sage ERP X3. My responsibility is to make sure that the project I am working with is done to a level that will ensure a successful transition for the client from their existing package to Sage ERP X3. This involves not only installing software, but also advising on how the new ERP system can be used to maximise benefit. It is also essential that you have buy-in to the new system not only from the key members of management, but also from the people that are going to be using X3 on a day to day basis. Unfortunately, this is not always possible, however, I do believe that this, along with the key members of the client’s project team, is part of my responsibility.'
Q3. In your opinion, what makes Acuity different?
'Acuity has two things that makes us different; firstly, the kind and considerate attitude of the directors towards the rest of the staff. Secondly, the willingness to take on any challenge. It is this willingness that has made us one of the top teams when it comes to multinational, multi-legislation, and multicontinental implementations. Whether the client has a single office in London, or multiple offices all over the world we will take on the project and will do it correctly and have a happy client when we are done.'
Q4. What are your key goals each month?
'To make sure that we achieve our project goals and time frames within the project plan. To learn about new functionality that is being released within Sage ERP X3, and to get to as close to 100% usability as possible.'
Q5. What do you enjoy doing outside of work?
'I enjoy being at home and spending time with my family. I am happiest when I’m busy doing home maintenance, swimming, wood work or just being on Hayling Island.'
Look out for our next blog in our Humans of Acuity series where we will be talking to our Sage 200 Consultant, Melissa Podd.