Today, we will be introducing our Sage 200 Consultant. Please see below our interview with Melissa Podd.
Q1. When did you join Acuity?
'In November 2015'
Q2. What is your role & key responsibilities?
'Successful Sage 200 software implementation projects and to really understand the customer’s requirements, their reasons for moving onto Sage 200 and ensuring that these are met. Assisting the customer to ensure that they get the best of the benefits that the software can deliver.'
Q3. In your opinion, what makes Acuity different?
'Our customer focus, attention to detail and experience. Our consultants work on an implementation project from end to end, which enables us to really get to know the customer and ensure that there is no loss of knowledge at any step of the process. Once a project is assigned to one of our consultants, we carry out each step, from consulting, training, configuration, document design, go-live and support etc. '
Q4. What are your key goals each month?
'Work closely with our customers and manage each step of their projects to ensure a successful go-live.'
Q5. What do you enjoy doing outside of work?
'I play hockey and am one of the team captains, which keeps me very busy.'
Look out for our next blog in our Humans of Acuity series where we will be talking to our Operations Director,