Where’s my Report?
A common call to the support line for new and old users of Sage 200cloud is “I’ve printed XX report and nothing is happening” the usual reason for this is that Sage is newly installed / re-installed and no selection has been made to the output mode, as a default the system will set the output to Spooler.
What’s the Spooler?
Here at Acuity, we are excited to announce that Jean Mostert has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having previously worked as a Sage consultant and having experience being an end-user, we are looking forward to the knowledge and experience he will bring. I wanted to take the opportunity to hear Jeans's views and visions for Acuity.
This week's help series blog has come about given a number of enquiries into the support desk.
This message below appears because the transaction you are enquiring on is unbalanced and there are a few reasons this can occur within the Sage system.
Here at Acuity, we are excited to announce that Shaun Le Roux has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having years of experience with Sage Business Cloud Enterprise (formerly Sage X3), we are looking forward to the knowledge and experience he will bring. I wanted to take the opportunity to hear Shaun's views and visions for Acuity.
As with my previous blogs we are going to tackle an issue that is raised often with support.
This guide aims to provide an easy way to create a bank but will not discuss each and every option, tick box and field available on each tab. Instead, it is for you to find an existing similar bank that you could easily copy.
Go to Common Data > G/L Accounting Tables > General > Accounts
Recently on the support desk we have been asked about backing up the system.
This guide is designed to allow a Sage 200cloud customer to create a clone company, for reference and backup purposes, before completing the Sage 200cloud Financial Year End.
Introducing our Sage Business Cloud Enterprise Management Help Series where today we will be discussing how to use the prepayment posting function.
When you need to allocate an invoice to a payment made in advance, be it a supplier or customer invoice, Sage Business Cloud Enterprise Management (Formerly Sage X3) allows you to settle the invoice using the Prepayment Posting function.
Continuing with our help series, today, we will be introducing our Sage 300cloud help series where we will be discussing the '49153' error.
This error occurs when your SQL client is unable to access the database.
There are a number of reasons why this error occurs: