Acuity sponsors the British Padel Team!

First of all, you might ask, “What is this sport ‘Padel’ that everyone is talking about?”

You need to know that it’s a sort of cross between tennis and squash, though more tactical than either, but somewhat like tennis with walls, balls are similar and the scoring is identical.

Sage Enterprise Management Help Series: How to stop and start batch server and accounting tasks

As Acuity continues to expand globally our Sage Enterprise Management (formerly Sage X3) support team follows suit. With both the South African and Weybridge offices working together to provide the best support available we have decided to start sharing our knowledge via several blogs.

In the upcoming series we will endeavor to tackle several commonly raised issues and through that help you make the most of the Sage Enterprise Management system.

Sage Enterprise Management Help Series: How to Attach Files

As Acuity continues to expand globally our Sage Enterprise Management support team follows suit. With both the South African and Weybridge offices working together to provide the best support available where we have decided to start sharing our knowledge via several blogs.

In the upcoming series we will endeavor to tackle several commonly raised issues and through that help you make the most of the Sage Enterprise Management system.

Sage Enterprise Management Help Series: How to create a return and do a credit note for it

In this week's blog I'll be showing you how to create a return and do a credit note for it.

Returns are done from the menu: Purchasing > Returns > Returns

Click “New”

The return lines can arise from a receipt and:

  • Be automatically initialized from the receipt lines selected from the left list.
    • Enter Site number and select the left list section “Receipt selection”. All receipts for this site will be displayed.

It can be filtered by supplier as well.

Sage Enterprise Management Help Series: Reversing a Payment

As with our other help series blogs, I have focused on an issue that is fairly common on support. Hopefully this helps and do feel free to get in contact with myself or any of my colleagues if you would like any more information. Always happy to help!

If you have ever discovered you've made a mistake on a payment which you've already posted, this is how you solve the problem:

To reverse a payment in the A/P-A/P Accounting module, open the payment you need to reverse and choose the Options> Accounting Cancellation on the right hand menu.

Jean Mostert joins the Acuity Team!

Here at Acuity, we are excited to announce that Jean Mostert has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having previously worked as a Sage consultant and having experience being an end-user, we are looking forward to the knowledge and experience he will bring. I wanted to take the opportunity to hear Jeans's views and visions for Acuity.

Shaun Le Roux joins the Acuity Team!

Here at Acuity, we are excited to announce that Shaun Le Roux has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having years of experience with Sage Business Cloud Enterprise (formerly Sage X3), we are looking forward to the knowledge and experience he will bring. I wanted to take the opportunity to hear Shaun's views and visions for Acuity.

Sage Business Cloud Enterprise Management Help Series: How to create a bank

As with my previous blogs we are going to tackle an issue that is raised often with support.

This guide aims to provide an easy way to create a bank but will not discuss each and every option, tick box and field available on each tab. Instead, it is for you to find an existing similar bank that you could easily copy.

Go to Common Data > G/L Accounting Tables > General > Accounts

Bank 1

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