Here at Acuity, we are excited to announce that Shaun Le Roux has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having years of experience with Sage Business Cloud Enterprise (formerly Sage X3), we are looking forward to the knowledge and experience he will bring. I wanted to take the opportunity to hear Shaun's views and visions for Acuity.
As with my previous blogs we are going to tackle an issue that is raised often with support.
This guide aims to provide an easy way to create a bank but will not discuss each and every option, tick box and field available on each tab. Instead, it is for you to find an existing similar bank that you could easily copy.
Go to Common Data > G/L Accounting Tables > General > Accounts
Recently on the support desk we have been asked about backing up the system.
This guide is designed to allow a Sage 200cloud customer to create a clone company, for reference and backup purposes, before completing the Sage 200cloud Financial Year End.
We have recently had a number of incidents reported to the Acuity Support Desk, where an aggressive Ransom-Ware (Virus) Program has, unfortunately, breached some sites’ Network Security/Anti-Virus Software, and incapacitated their Production Servers, including their Sage/SQL Servers.
These Ransom-Ware Programs, such as Crypto-Locker, are designed to encrypt and lock files, until a fee/ransom is paid for the decryption key. The source of these programs are unauthorised entities and with whom any kind of business is discouraged.
As 2016 begins the Acuity Support Team look back over the year from a Support perspective.
2015 saw the introduction of our On-line Support Help Series. We trust you have found these helpful. The analytics suggest so, but, as ever, we'd welcome all feedback & suggestions of what would be useful going forward.