Knowing Our Customers
I have recently joined the Acuity Account Management Team. This is going to allow us to concentrate on understanding our customers in a much greater capacity.
As mentioned in the previous Account Management Blog we are currently broadening our solutions portfolio and will be conducting research to understand each business and its operations to the fullest- the aim of this is to allow us to contact the right people with the right information.
As the Acuity Account Management Team, we believe that there are four pillars that create successful, meaningful and trusted relationship between our customers and our business . These are: Communication; Expertise; Activity, and Product.